FREQUENT QUESTIONS

In our experience of more than 10 years in the world of glass curtains we have had the opportunity to know both options very well. After this time, we have come to the conclusion that, without a doubt, the weight supported above is much more suitable for glasses with heights between 1000 mm and 2700 mm. These, as they are hung with special bearings, make the handling of the panels much easier, more manageable and durable over time, offering us maximum impermeability, robustness and safety of the panels themselves. When they are hung, the lower profile is used as a guide, so it is not affected by dirt as when they are slid. We have experienced that systems supported in the bottom, after a few months and due to the inevitable dirt coming from the outside, are difficult to move and cause more wear, thus giving a shorter life to the system. Therefore, we understand, believe and advise you that if you want to put a glass curtain, it is best to choose a system with the weight up. It is very important and you should always take into account the quality of the system that you are going to choose, whether it is weight supported up or down.

The recommended thickness varies depending on the height of the glass:
-Up to 1800 mm we recommend thickness of 8mm or 10mm.
-From 1,800mm to 2,600mm we install 10mm thickness.
-From 2,600mm to 3,000mm we install a thickness of 12mm.

The price of the m2 varies depending on the project to be carried out. We have to take into account the height of the glass, the accessories it carries and if there is any other addition. This is why we cannot give you a final closed price without first seeing your space to enclosure. Our commercial technicians will give you the quotation in the same visit or in the next 24 hours and thus we will be able to give you a final closed price without there being any increases that may cause mistrust afterwards. We promise to get in touch with you within 8 working hours after making your contact request. The quotations of VisuAllglass glass curtains in the next 24 hours. If we do not comply, we will give you a 15% discount. Our commitment is your trust.

At VisuAllglass we have several payment options for you to adapt to the one that best suits you:
1.- General: 50% upon confirmation + 50% when the installation is completed.
2.- Prompt payment: 100% in advance. In this option the client will benefit with a 5% discount.
3.-Financing without interest: With this option you can pay for your purchase as you are most interested. From 3 to 24 months without interest. Ask us about this option without obligation.

Normally the delivery time that we give, due to the number of installations that we have, is 3 weeks for a standard color and 4 to 5 weeks for a special color. However, if the work is urgent for any circumstance, let know your sales representative and he will offer you a solution in this regard. The minimum time to prepare your order is two weeks.

The time it takes to install a terrace may vary depending on the sections it has and the accessories it carries. However, the salesperson who visits you, once they see the work, will give you the most approximate installation time possible.

At VisuAllglass we install the most watertight system on the market. With this, this do not mean that it is 100% hermetic because no glass curtain in the world market is 100% effective. At VisuAllglass we work to offer you the best quality and that is why, after some studies, we have managed to offer you a system with a tightness of approximately 95%.

As a general rule, glass curtains are not used to close a bedroom since it is not a 100% hermetic system. We are going to offer you a 95% tightness but we must tell you that it is not recommended to close a bedroom. For this, the most recommended is a conventional aluminum or PVC system with double glazing.

If you think your terrace is having difficulty installing your glass curtain, don’t worry. Our sales technicians will give you a solution in 99% of the cases. If we consider that you have a lot of difficulty, we will look for a solution with one of our technical inventors of the system.

• Enjoy your terrace all year round
• Extend the life of your furniture inside the enclosure
• Energy saving, light, heating.
• Safety for the children of the house.
• Privacy.
• Enjoy your space without losing meters.
• Total transparency.
• Etc.

As we explained in the hermeticity section, the only drawback we found is that this type of system is that it is not suitable for closing a bedroom.

The VisuAllglass glass curtain has a multitude of options: From closing a terrace or separating rooms in your home, restaurant, office or business to installing it on an American bar.

The answer is yes. In fact, we always recommend this option in establishments open to the public in order to provide the customer with a clean entrance to the business.

The guarantee we offer for our works is 5 years. Both in installation and materials.

At VisuAllglass we consider our clients a fundamental pillar of the company and we do not forget the trust they have placed in us. For this reason, we work hard every day to offer you the best service with the best quality. If you are not satisfied, we will find a solution for you enquire.